Turn Ideas Into Conversations.

“As a first-time buyer, the thought of ever getting a home loan seemed out of reach. Caroline was an absolute godsend. From the moment I floated the idea of building a house to the moment I received full approval, she was incredible.

We initially attempted to go through one bank for our entire loan, but this turned into a complete nightmare. Caroline never stopped at Plan A—she always had Plans B, C and D, all the way through to Z! We decided to get the land loan first and then tackle the construction loan.

Once we had the land loan, we thought that with two more payslips everything would be fine. However, after a few unplanned rate rises, the increased pay still wasn’t quite enough to get us over the line. The bank eventually approved an amount, but it was significantly less than we needed.

At that point, I had almost given up. I was ready to accept defeat, keep saving and look at building later—but not Caroline. Little did I know—although I should never have doubted her—she had been working away in the background, speaking with other lenders and forming a plan. She sent everything to another lender and, within two weeks, we had full approval! I honestly couldn’t believe it when she called. I was in complete shock because the dream of building had felt as though it had disappeared.

When I say I couldn’t have done this without Caroline, I don’t just mean that she organised everything and understood every avenue we could explore. Every time she called, even with disappointing news, she brought the hope and positivity I needed. She was genuine, honest and encouraging, and that made working with her incredible. I will forever describe Caroline as my fairy godmother of broking—because she certainly knows how to work magic!”